Betting and casino games are entertainment — and Q3Bet wants to keep it that way. That's why we offer real control tools, straightforward information about the risks, and judgment-free support for any player who needs help.
Our Approach
This is not just a policy page. These are concrete product decisions that put player well-being ahead of short-term revenue.
If betting is causing financial stress, straining relationships, or triggering anxiety, use the control tools on this page now. No explanation needed, no cost involved. Q3Bet believes a player who bets within their limits is better for everyone — including the platform.
Available Controls
Q3Bet offers four core responsible gambling tools directly in your account settings — no red tape required. No need to call support, fill out lengthy forms, or wait for approval. Just log in, configure, done.
Set a maximum deposit amount per day or per week. Once configured, the platform blocks any deposit attempt that exceeds the limit — even if you change your mind in the heat of the moment. To increase the limit, a mandatory 24-hour cooling-off period applies. To decrease it, the change takes effect immediately.
Suspends access to your account for a period you choose — from 1 day up to 30 days. During the break, you cannot log in, deposit, or place bets. It is a tool for anyone who wants a temporary time-out without permanently closing their account.
Removes platform access for a set period or indefinitely. Unlike a break, self-exclusion is processed as a permanent protective measure — the period cannot be reversed before it ends, by you or by support. Your real balance is preserved and can be withdrawn before the exclusion takes effect.
View all your deposits, bets, and withdrawals with dates and amounts — in BRL, no shortcuts. Your full history is available in the account area and can be filtered by date range. Seeing your real numbers is the starting point for assessing whether your betting is still within what you planned.
Recognize the Signs
Problem gambling rarely appears overnight — it develops gradually and is hard to recognize when you are in the middle of it. The signs below are not a diagnosis, but they are reasons to pause and reflect.
There is no need to feel bad — this happens to a lot of people and is not a sign of weakness. The next step is simple: activate the forced break or self-exclusion in your account settings right now, and consider talking to someone you trust or seeking professional support. Our support team is available 24 hours a day via live chat if you want to talk first.
Assess Your Relationship with Gambling
This self-assessment does not replace professional evaluation, but it can help you identify whether your relationship with betting is still healthy. Answer honestly — your responses stay with you.
Step by Step
All responsible gambling tools are in one place — your Q3Bet account settings. Here is how to get there:
If you cannot access the settings for any reason, contact Q3Bet support directly — via live chat or at suporte@q3bet.best — and let them know you want to activate a responsible gambling tool. The team will set it up without asking unnecessary questions.
To reduce any limit or activate a break or self-exclusion, the change is immediate. To increase a deposit limit that is already set, a mandatory 24-hour cooling-off period applies. This exists to protect you in moments when you might be making impulsive decisions.
Once self-exclusion is activated, it cannot be reversed early — not by the user, not by support. That is intentional. The tool is designed to hold even when you change your mind, because that is precisely when it needs to work.
Under 18
Q3Bet is a betting and casino platform intended exclusively for adults aged 18 and over. Access by minors is strictly prohibited and treated as a genuine safety priority — not just a regulatory checkbox.
Date of birth is verified at registration, and before the first withdrawal, identity is confirmed with an official document (national ID, driver's license, or passport). Any account suspected of being used by a minor is immediately suspended pending investigation.
If you have children or teenagers at home who have access to your phone or computer, consider the following protective measures:
If you suspect a minor has created an account at Q3Bet, contact support immediately at suporte@q3bet.best. The account will be suspended, the data deleted, and any deposited amount refunded upon confirmation.
Professional Help
Q3Bet can help with self-control tools and support from our team, but specialized professionals are essential when gambling starts to seriously affect your mental health, relationships, or finances. Seeking help is not a sign of weakness — it is the smartest decision you can make.
In Brazil, working with a psychologist or psychiatrist who specializes in behavioral addiction is the most effective way to address problem gambling. Many health insurance plans cover this type of care, and free services are also available through the SUS (Brazil's public health system), with referrals through CAPS (Psychosocial Care Centers) located in every state.
If you're going through a tough time and need to talk to someone right now, reach out to our support team via live chat. We won't ask uncomfortable questions, we won't judge, and we can discreetly and respectfully point you toward the right professional help.
Our support team is available 24 hours a day, 7 days a week to help with responsible gambling tools, account questions, or simply to point you toward professional support available in Brazil.
FAQs
The most common questions about Q3Bet's control tools and how to use them. For anything else, support is available 24 hours a day via live chat.
Play Mindfully on Q3Bet
Q3Bet has Brasileirão, Libertadores, live casino, crash games, and progressive jackpots — all built to be entertainment. Set your limits, track your history, and enjoy without worry.
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